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Greater Ease for Help Desk Agents With Solution Repository At Hand
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Ticket To Knowledge Base Conversion
Directly convert solutions to Knowledge base, Hence every resolution ever given will be saved in Knowledge base fro future reference.
Roll-Out To Everyone
With separate Knowledge Base for Technicians and Users facilitate them with on hand solutions
Pin-Point Information
Dynamic search based on keywords allows your agents and users to search for solutions easily
Search For Knowledge Base, FAQs and Service Bulletins 
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Convert Solutions Directly
 To Knowledge Base 

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