Greater Ease for Help Desk Agents With Solution Repository At Hand
Ticket To Knowledge Base Conversion
Directly convert solutions to Knowledge base, Hence every resolution ever given will be saved in Knowledge base fro future reference.
Roll-Out To Everyone
With separate Knowledge Base for Technicians and Users facilitate them with on hand solutions
Dynamic search based on keywords allows your agents and users to search for solutions easily
Search For Knowledge Base, FAQs and Service Bulletins
Convert Solutions Directly
To Knowledge Base
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